We know that our guests expect the best in comfort, whether that means staying inside and enjoying our complementary hot apple cider in the winter or our refreshing lemonade in the summer. You’re here to unwind, to make memories, to work, and to play, and we offer only the best Canadian hospitality.
Whether you need dinner reservations, groceries, a massage or a personal trainer, we'll make it happen. Our team of experts is here to assist and facilitate your needs upon request so you can truly enjoy this world-class destination.
We work diligently to provide as many amenities as possible, at the highest standard, for the lowest possible cost. We pride ourselves on keeping this daily fee as low as possible, and in turn we provide you with the details around your stay that deliver excellence in comfort: high speed wi-fi, the fitness room, swimming pool, hot tub, complementary newspapers, our sumptuous bath robes, and more.
Please note: From September 1 through December 1, 2026, building improvement work will be taking place at the Mountain Side Building. Guests may experience occasional daytime construction noise and, in some areas, temporary impacts to views and privacy due to scaffolding. We appreciate your understanding as we work to improve our hotel.
Please be advised that the hotel elevators are currently out of service and are expected to remain unavailable from Aug, 31 to Sept, 30 - 2026, approximately 30 days. During this period, guests will be required to use the stairs to access guest rooms and other areas of the hotel. We sincerely apologize for the inconvenience and appreciate your understanding. Guests with mobility concerns are encouraged to contact the hotel directly prior to arrival so our team can discuss available options and assist with your stay.
Please be advised that the hotel pool and pool deck will be closed effective September 10, 2026, and will remain unavailable through December 2026. For safety purposes, all access to the pool deck will be restricted during this time. We apologize for the inconvenience and appreciate your understanding as we complete this work.
We are also delighted to offer a completely contactless arrival and departure experience - including the ability to have your room key sent directly to your smartphone.